New Year, New Options

New Year, New Options
Posted on 01/14/2021
Just in time for the new year, the city of Glendale is rolling out new payment options for our citizens on January 19, 2021. The city has implemented a more secure, convenient, and user-friendly online payment system. The new and improved interface provides a broad range of
benefits allowing customers to pay their bills faster and easier, while also enhancing security.

The new features include an improved user experience and a “Pay Now” feature that allows for quick payment without having to register for an online account. Payments can be made via credit card, debit card, eCheck or through popular digital wallet options like PayPal, Venmo, and PayPal Credit. The additional enhancements include the ability to securely save your payment information and the opportunity to schedule a one-time future payment.

“We are excited about these changes and they reflect our continued commitment to improving the lives of the people we serve every day,” says Glendale Assistant City Manager Vicki Rios. “We recognize that customers want flexibility, accessibility, convenience and a user-friendly experience without sacrificing security. We believe these new features deliver them.”

Working with our partner, Paymentus, these new payment options are currently available for utility billing payments and business licenses.

About Paymentus
Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1500 clients leading the Utility, Government, Telecom, Insurance, Consumer Finance, Healthcare, and Higher Education industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options. For more information, please visit