Glendale Municipal Airport

Arts & Culture

City of Glendale Public Art
5850 W. Glendale Avenue, Suite 219, Glendale, AZ 85301 

Daniel Sabillon 
623-930-2976
dsabillon@glendaleaz.com

City Attorney's Office
6829 N. 58th Drive, Suite 201
Glendale, AZ 85301
(623) 930-2930

Department Description
The City Attorney is appointed by the City Council and acts as legal adviser to the city, its officials, departments, as well as boards and commissions on matters that affect the conduct of city business. The City Attorney’s Office represents the city in all legal proceedings and directs the legal services provided by outside counsel. The office also prepares resolutions, ordinances and related legal documents for City Council consideration in order to implement adopted city policy; drafts and reviews all contracts considered by the city; and issues opinions on a variety of municipal matters. 

City Auditor

19055 N 57th Ave, Glendale AZ, 85308
623-930-2103

Department Description
The Audit Department conducts internal audits of departments, programs and contracts citywide and reports the results to management, City Council and the public. 

Business Licenses, Tax Returns, and Water Payments 
Phone:  623-930-3190
Fax:  623-930-2186
E-mail:  Custrel@glendaleaz.com 
Address:  5752 West Glenn Dr., Civic Center Annex, Glendale, Arizona 85301
Mailing Address: 5850 West Glendale Avenue, Suite 104, Glendale, Arizona 85301
Hours:  8 a.m. to 5 p.m., Monday through Friday

Administration and Accounting
Phone:  623-930-2480
Fax:  623-915-2827
Address:  5970 West Brown St., Suite 210, Glendale, Arizona 85301
Mailing Address: 5850 West Glendale Avenue, Suite 302, Glendale, Arizona 85301
Hours:  8 a.m. to 5 p.m., Monday through Friday

Department Description 
The Budget and Finance Department provides a range of services that help ensure prudent fiscal management of city resources. Specifically, five divisions of the department provide the following services:

• The Management and Budget Division conducts independent, objective analyses and forecasts of expenditures and revenues, monitoring of the budget for the current fiscal year, and development of the budget for the next fiscal year.
  
  
• The Finance Division’s main responsibilities are accounting, debt management, banking services, investment management, financial analysis, and financial reporting to the public, state agencies, bond holders, grantors, auditors, city management, and the City Council.

• The Customer Service Division assists customers with their utility accounts including billing and payment processing and operation of the call center for customer inquiries and service requests.

• The Tax and License Division assists city business owner’s by educating them regarding the city’s sales tax code and processing business licenses, sales tax returns and payments.

•  The Procurement Division works with departments to ensure the procurement of goods and services is completed in a manner that is compliant with city policies and state statutes.

• The Grants Administration Division is responsible for coordinating the city’s efforts to identify and obtain alternative funding for priority projects that advance the mission, goals and objectives established by the City Council and executive management
  

5754 West Glenn Drive
Glendale, Arizona 85301-2599
Phone: 623-930-2800   
Fax: 623-915-2695

Counter Assistance Hours: 8 a.m.- 5 p.m., Monday-Friday

For information call:

City Clerk - Welcome

Julie K. Bower, City Clerk

Records Management Division
Civic Center Annex
5752 W. Glenn Dr.
Glendale, AZ 85301
623-930-2252, option 2

Office Hours:
8am to 5pm 
Monday to Friday

Department Description
The Glendale City Clerk's Office prepares and maintains the minutes of City Council meetings; oversees the timely and accurate accumulation, preservation, and accessibility of public records; conducts fair and open municipal elections and maintains the Glendale City Charter and City Code Book. The City Clerk’s Office also maintains City ordinances and resolutions and ensures legal compliance of all legal postings and public notices. Services provided by the City Clerk’s Office include:

• Preparing and distributing Council agendas and minutes
• Conducting City elections
• Processing public records requests
• Coordinating the records management program
• Codifying the Glendale City Code
• Recording City documents
• Circulating contracts for signatures and retention
• Managing the City’s 20 boards and commissions
• Posting/publishing public notices
• Providing notary services 

City Council

Description
The Mayor and City Council constitute the elected legislative and policy making body of the city. The Mayor is elected at-large every four years. Councilmembers also are elected to four-year terms from one of six electoral districts in Glendale. One of the highest priorities of the Mayor and Council is to involve the public in their decision making process through public participation. They regularly appoint citizens to 17 advisory boards and commissions and often form public committees to address specific citywide issues. 

The Mayor and Council each become involved in the support and economic development of Glendale’s six districts. Councilmembers host meetings in their districts or meet with small groups of citizens throughout the year to resolve local issues. These meetings ensure citizens are informed on projects in and around their neighborhoods and businesses and give the Council input from their constituents. The Mayor and Council also communicate with citizens through electronic media such as websites, electronic bulletins and programming on Glendale 11, the city’s cable station. 

The Mayor and Council represent Glendale as members and leaders on numerous city, regional, and national organizations and committees. City staff that support the Mayor and Council work closely with constituents to resolve any issues or questions they have about city programs and services.

City Manager

Kevin Phelps, City Manager 

Call: 623-930-2870
Email: Click here to email Kevin; please allow 1-2 days for a response

Ask the City Manager: We value open communication and have provided the Request For Service application to accept your questions, concerns, or general feedback about the city operations. 

City Manager’s Office 
Phone: 623-930-2870 
Mailing Address: 5850 W Glendale Ave., Glendale, AZ 85301
Physical Address: 9494 W Maryland Ave, 3rd Floor, Glendale, AZ 85305

Department Description
The City Manager's Office provides the organizational leadership necessary to successfully implement the policy direction of the City Council; communicates that direction to the organization; ensures the efficient, effective, and economical delivery of city services to Glendale's citizens; appropriately allocates the resources and support to achieve strategic objectives; uses data and evidence to analyze and improve organizational performance; and maintains a highly responsive, effective, and inclusive workforce.

Glendale Civic Center

The Glendale Civic Center, located in Historic Downtown Glendale, Arizona is just minutes from the Loop 101 and I-17 freeways and just a 20-minute drive from Sky Harbor International Airport.

Address:
5750 West Glenn Drive
Glendale, AZ 85301
Phone number: (623) 930-4300

Business Office Hours:
8:00 am - 5:00 pm Monday - Friday

Code Compliance

Community Action Program

Provides crisis rent and utility assistance.

To apply online visit www.glendaleaz.com/cap 

If you do not have a personal device or need assistance with an application, please visit any one of our four branch libraries open 7 days a week, click here for location and hours.

7677 W. Bethany Rd.
Glendale, AZ 85301
Office Hours: 8 a.m. to 5 p.m. Monday-Friday
Phone:623-930-2854
Fax: 623-930-2141 
AZ Relay TTY at 1-800-367-8939

Community Housing Division

Community Housing Division
6842 N. 61st Ave.
Glendale, AZ 85301
Phone: 623-930-2180

Office Hours: 8 a.m. to 5 p.m., Monday-Friday

Community Services

City Court

Development Services

5754 West Glenn Drive
Glendale, Arizona 85301-2599

Randy Huggins, Director of Development Services
RHuggins@GLENDALEAZ.com
623-930-2800

Stacy Laborin, Development Services Supervisor
slaborin@glendaleaz.com 
623.930.3138

Development Services Divisions and Functions

Building Safety
The Building Safety Division ensures that building code standards are met to safeguard life, health, property, and public welfare by regulating and controlling the design, construction, quality of materials, and occupancy of all buildings and structures in Glendale. The Division is the central resource for development, construction and code information, plan review, permit issuance and construction inspection.

For information on how to submit a building permit, please click here. 

Planning
The Planning Division provides a multitude of services related to Long Range Planning and Current Planning. We administer the General Plan and Zoning Ordinance regarding new development projects and redevelopment projects. Planning aids the community in development and the permit review process; carries out plans in strategic locations and provides professional information to decision makers and the public to support quality growth and focused development for the community. We also serve as the Historic Preservation Office for the city. 

Mapping and Records is part of the Planning Division. Mapping and Records maintains the GIS database which includes layers of information relative to City Council districts, water lines, sewer lines, storm drains, streets, addresses, parcels, and subdivisions. These GIS layers are the largest database in the City.

Economic Development

5850 W. Glendale Avenue, Suite 217
Glendale, Arizona 85301
Phone: 623-930-2983
Fax: 623-931-5730
Business@glendaleaz.com

Department Description
The Office of Economic Development is responsible for facilitating the creation of employment and preserving jobs, promoting growth opportunities, demonstrating servant leadership and enhancing the city’s revenue base. Creating a business-friendly climate requires coordinating internally with affected stakeholder groups and externally with the city's business and community partners. Supporting and growing a diverse, sustainable economy that provides economic opportunity is essential to achieving the City’s mission to improve the lives of the people we serve every day. Businesses, neighborhoods, individual residents and the entire region all benefit from the improved quality of life that the City’s economic development efforts create. It also administers the City’s Public Art and Performing Arts Partnership Program.

Engineering

Phone: 623-930-3630
Fax: 623-915-2861
Mailing Address:
5850 W. Glendale Ave., Glendale, AZ 85301
Office Hours: 8 a.m. to 5 p.m., Monday-Friday

Department Description
Engineering manages the design and construction of CIP projects which includes public buildings and infrastructure; and, also provides varied private development related services such as engineering plan review, construction inspection, and flood plain ordinance administration. In addition, Engineering is responsible for the oversight and management of the street lighting system, cell tower licensing, and city real estate program.

The Engineering department includes six (6) primary functions:

• Oversee, the planning, design and construction of City's assets, including both new and renovated facilities, as well as utility infrastructure in the public right-of-way.

• Implement the city’s Capital Improvement Plan (CIP).

• Manage the licensing program for cell tower equipment in the public rights-of-way and on city-owned facilities. 

• Develop the city’s real estate portfolio and assist with property acquisition and disposition, procuring easements, and processing license agreements.

• Administer the city’s floodplain management program and city-adopted National Flood Insurance Program.

Field Operations

Address: 6210 W. Myrtle Ave., Suite 111
Hours: 8 a.m. to 5 p.m. Monday-Friday

Department Description
Field Operations provides essential services that directly impact the community and provides support to other departments within the organization. Field Operations includes four separate, yet interdependent divisions that provide essential services to the city: Solid Waste Management, Equipment Management, Facilities Management, and Landfill.

In addition, Field Operations Administrative Services provides the development of agreements for goods and services, budget coordination and monitoring, operational efficiency and innovative business solution programs, strategic and long-range planning, accounts payable and personnel support services.

The Field Operations Department includes six (6) primary functions:

• Solid waste collection, including residential and commercial refuse, recycling, household hazardous waste, bulk trash, and street sweeping.

• Solid waste disposal, recycle material sorting and marketing, including the Glendale Municipal Landfill and Materials Recovery Facility (MRF) operations.

• Solid waste education, providing information on solid waste and recycling programs at community and group events, as well as through inspection services and public outreach.

• Customer service, assisting residential and commercial customers with their service needs, from new account set-up to container replacement and billing services.

• Fleet Management for the maintenance and repair of approximately 1,300 city vehicles and other associated equipment, fuel management and procurement, and the purchase of new vehicles per the vehicle replacement schedule, as funded. 

• Facilities management for the oversight, planning, management, maintenance and cleaning of over 2.5 million square feet of facility space (150 city buildings and 80 city parks), as well as managing the city’s facilities reserve fund that provides funding for facility upgrades, reconstruction and replacement. 

Business Licenses, Tax Returns, and Water Payments 
Phone:  623-930-3190
Fax:  623-930-2186
E-mail:  Custrel@glendaleaz.com 
Address: 5752 West Glenn Dr., Civic Center Annex, Glendale, Arizona 85301
Mailing Address: 5850 West Glendale Avenue, Suite 104, Glendale, Arizona 85301 
Hours:  8 a.m. to 5 p.m., Monday through Friday

Administration and Accounting
Phone:  623-930-2480
Fax:  623-915-2827
Address: 5970 West Brown St., Suite 210, Glendale, Arizona 85301
Mailing address: 5850 West Glendale Avenue, Suite 302, Glendale, Arizona 85301
Hours:  8 a.m. to 5 p.m., Monday through Friday

Fire Department

Phone: 623-930-4400
E-mail: FireDept@glendaleaz.com
Mailing Address: 11550 W Glendale Avenue, Glendale AZ 85307
Business Hours: Monday through Thursday 8:00 a.m.-5:00 p.m.
Fridays 7:30 a.m. - 4:30 p.m.

Department Description
The Glendale Fire Department provides life and property safety to the citizens of Glendale through the extension of:

• Emergency Medical Services - Advanced Life Support (ALS) and Basic Life Support (BLS)

• Fire Suppression, including Hazardous Materials and Technical Rescue Response

• Public Education, Public Information/Outreach and Crisis Response Support

• Fire Prevention Services, including Inspection, Code Enforcement, Fire Investigations, and Plans Reviews 

The Glendale Fire Department utilizes an all-hazards response model and participates within the Automatic-Aid System (AAS) intergovernmental agreement to provide for automatic assistance for fires and other types of emergency incidents. The participants of the AAS seek to provide the most efficient, safe, and effective fire-rescue-emergency medical services to their respective communities.

Human Resources & Risk Management

Benefit Contacts:
Phone: (623) 930-2860
Email: Benefits@glendaleaz.com
Fax: (623) 930-2107

Risk Management Contacts:
Phone: (623) 930-2555
Email: RiskManagement@GlendaleAZ.com

Intergovernmental Programs:

Ryan Lee
Director of Intergovernmental Programs
623.930.2081
rlee@glendaleaz.com

Hayley Barry
Intergovernmental Programs Coordinator
623.930.2471
hbarry@glendaleaz.com

Deanne Torres
Executive Management Assistant
623.930.2813
dtorres@glendaleaz.com

Communications:

Sue Breding
Director of Communications
480.385.8467
sbreding@glendaleaz.com

Debbie Denuit
Management Assistant
623.930.2956
ddenuit@glendaleaz.com

Library

Please click here to view library locations and addresses.

Office of the Mayor

Description
The Mayor and City Council constitute the elected legislative and policy making body of the city. The Mayor is elected at-large every four years. Councilmembers also are elected to four-year terms from one of six electoral districts in Glendale. One of the highest priorities of the Mayor and Council is to involve the public in their decision making process through public participation. They regularly appoint citizens to 17 advisory boards and commissions and often form public committees to address specific citywide issues. 

The Mayor and Council each become involved in the support and economic development of Glendale’s six districts. Councilmembers host meetings in their districts or meet with small groups of citizens throughout the year to resolve local issues. These meetings ensure citizens are informed on projects in and around their neighborhoods and businesses and give the Council input from their constituents. The Mayor and Council also communicate with citizens through electronic media such as websites, electronic bulletins and programming on Glendale11, the city’s cable station.

The Mayor and Council represent Glendale as members and leaders on numerous city, regional, and national organizations and committees. City staff that support the Mayor and Council work closely with constituents to resolve any issues or questions they have about city programs and services.

DEPARTMENT OF COMMUNICATIONS
LESLEY MILLER - MEDIA RELATIONS & COMMUNICATIONS MANAGER
lmiller4@glendaleaz.com
480.225.5335 cell 

POLICE DEPARTMENT
SGT. RANDY STEWART – PIO
rstewart@glendaleaz.com
602.888.3908 cell
623.930.3076 desk

24/7 ON-CALL - 623.888.3908

FIRE DEPARTMENT
KYLE BORG – PIO
kborg@glendaleaz.com
623.930.4400 desk
602.529.4913 media line
24/7 ON-CALL: 602.529.4913

PUBLIC SAFETY
JOSE MIGUEL SANTIAGO
PUBLIC SAFETY MEDIA RELATIONS/COMMUNICATIONS MANAGER
jsantiago@glendaleaz.com
623.243.2010 cell
623.930.2989 desk

OFFICE OF THE MAYOR
LORI HUNNICUTT
COMMUNICATIONS PROJECT MANAGER 
lhunnicutt@glendaleaz.com
623.930.2873 desk

ECONOMIC DEVELOPMENT
LORI GERMAN 
PROGRAM MANAGER 
lgerman@glendaleaz.com
323.251.9800 cell / 623.930.2986 desk

DEPARTMENT OF ORGANIZATIONAL PERFORMANCE
Email: orgperformance@glendaleaz.com
Webpage: Link

The Department of Organizational Performance is dedicated to helping Glendale employees, divisions and departments achieve the following goals

Phone List (Departments)

Planning Department

Tawanda Walker-Hall
Supervisor – Administrative Support
Administration Contact
twalker@glendaleaz.com
623-930-3914

Police Department

Procurement
Email: procurement@glendaleaz.com (preferred contact)
Phone: 623-930-2862

Hours:
8 a.m. to 5 p.m., Monday - Friday

Address:
5970 West Brown St., Suite 210
Glendale, Arizona 85301

Mailing Address:

City Hall - 3rd Floor

5850 West Glendale Avenue, Suite 317

Glendale, AZ 85301

Parks & Recreation

Glendale Visitor Center

Transportation

Phone: 623-930-2940
E-mail: transportationinfo@glendaleaz.com

Mailing Address:
City of Glendale Transportation Dept.
6210 W. Myrtle Ave., Suite 112
Glendale, AZ 85301

Office Hours:
8 a.m. to 5 p.m., Monday-Friday

Department Description
The Transportation Department plans, designs, constructs, manages and maintains programs and projects for all modes of travel including aviation, streets and highways, pedestrians, bicycles and transit services.

The Transportation Department includes six (6) primary functions:

• Management of city-operated Dial-A-Ride and GUS programs, the coordination of fixed route bus service and taxi voucher programs and the regional ADA paratransit service.

• Participation in regional planning and coordination of projects such as Northern Parkway and Loop 101.

• Traffic engineering and operations services, including working with the public on traffic concerns, coordination, review and approval of new development traffic improvements. Management, operations and maintenance of traffic signals and intelligent transportation systems, traffic signs, pavement markings, work zone traffic control and large event traffic management.

• Planning and design of city capital improvements to the transportation system for pedestrian, bicycle and vehicular traffic.

• Operation and management of the Glendale Municipal Airport

• Street management, including pothole patching, concrete repair, rights-of-way (ROW) landscaping (both developed and undeveloped), graffiti removal,, and oversight of the city’s Pavement Management Program funded at $84.3 million over the next ten years. 

Trash & Recycling (Solid Waste)

Phone: 
623-930-2660

Address: 
6210 W. Myrtle Ave., Suite 111

Hours: 
Commercial:  7:30 a.m. to 4:00 p.m. Monday-Friday
Residential:    8:00 a.m. to 5:00 p.m. Monday-Friday

Water Conservation

For Water Conservation and Sustainable Living information, visit glendaleaz.com/waterconservation.

Contact Us
Address: 5959 W. Brown St., Glendale, Arizona 85302

Email: greenliving@glendaleaz.com

Phone: 623-930-3596

Water Services

For water, sewer, & trash billing questions, including water turn on/off, new accounts, etc., contact 623-930-3190 or visit glendaleazwater.com/billing.

Address: Glendale Civic Center Annex - 5752 West Glenn Dr., Glendale, AZ 85301

Lobby Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday (excluding City observed holidays)

Payments: The Payment Drop Box for Checks or Money Orders only (NO CASH) is located on the east side of the Civic Center Annex. Payments dropped off before 7 a.m. Monday through Friday will be posted on the same day. Payments dropped off after 7 a.m., on weekends, or on holidays may be posted on the next business day.

For water and wastewater concerns and emergencies during and after hours, contact 623-930-4100 or visit glendaleazwater.com.

Arizona 811: For digging and utility location services, contact Arizona 811 at 602-263-1100 or the (811) three-digit number or visit arizona811.com.

Department Description
The Water Services Department delivers over 13 billion gallons of drinking water annually to over 62,000 residential and commercial accounts, and an additional three billion gallons serving the City of Peoria. The Department is also responsible for 58,000 sewer accounts, collecting and treating wastewater to an A+ effluent standard, the highest quality recognized in Arizona, for recharge or reuse. Water, wastewater, and storm water services are accomplished through the redundant networks of: four water treatment plants; two water reclamation facilities; a partnership in the regional reclamation facility; three sources for raw water supply; an extensive network of water distribution service mains, boosters, and valves; a wastewater collection system of pipelines and lift stations; and a storm water collection and transport system.

In addition to water and wastewater services, the Department administrates the department and citywide Environmental Programs, and the Material Control Warehouse (MCW). The Environmental Programs include: water resources and sustainability, water quality testing, wastewater pre-treatment, storm water quality management, hazardous material management and air quality compliance. The MCW inventories over 1,100 items for quick access by city departments.

The Department operates on revenues received from rates, service charges and fees. No revenue is received from sales or property taxes. In accordance with city policy, these services are administered as an enterprise fund.