Mitel

Mitel Connect is the telephone system used at the City. This system includes the Mitel Application, voice mail, desk and softphone functionality.

How to Request Mitel Phone Changes?

Submit an IT Self-Service request using the links below:

• Install NEW phone or voicemail
• Move EXISTING phone to a new location
• Assign new employee an EXISTING phone number
• CHANGE phone, voicemail, or Outlook Address Book information

See IT Self-Service Request Catalog for additional telephone services.

User Guides

You will find instructions for using Mitel Connect and other user guides in the links below.