MS Teams

Chat based workspace in Office 365

Why MS Teams?

  • MS Teams creates instant collaboration for you and your co-workers
  • Chat one-on-one or as a group
  • Conference calls
  • Virtual meetings with video and screen-sharing
  • Personalize your profile picture, check out GIF’s, stickers, and memes’
  • Share Files
  • Integrated Office 365 applications: Word, Excel, PowerPoint, OneNote, and SharePoint

Available across multiple platforms

Supports multiple platforms 

Request MS Teams Conferencing License or Zoom Account

An MS Teams Conferencing License will add a dial in conference phone number to all meetings you host.

Conferencing License on invite
To request an MS Teams Conferencing License or Zoom Account:

1. Fill out this Request: Request to Acquire NEW Software/Licenses
2. Set the Software Name to either “Request a NEW MSTeams Conferencing License” or “Request a NEW Zoom Account”
3. Set Org Code and Object Code fields to N/A

For our current (3 year) Microsoft Agreement, there is no cost for MS Teams Conferencing Licenses

Policy and Retention

  • All activity on MS Teams, just like any other platform in the city is subject to HR policy 504, Employee Conduct.
  • Profile Pictures must be professional and comply with HR Policy 504, Employee Conduct. Be aware that although profile pictures are not currently shared outside of the organization, Microsoft does rollout features with out notice that are outside of the organizations control. Do not upload a picture of yourself if you do not want it to be potentially shared outside the organization. The City of Glendale logo is the only approved avatar which may be used instead of a profile photo or the default system value (your initials).  See the Employee Profile Avatar & Photo Guide for more details.
  • Retention schedules are the same for MS Teams as your current retention guidelines.
  • 2 years for chat- same as email.
  • All activity is subject to public record request.


front room with zoom and Teams logo on screen.

MS Teams and Zoom

  • Both allow virtual meetings both internally and externally.
  • Both provide dial in conferencing phone numbers.
  • Teams is focused on collaborations and is not meant to be a replacement for Zoom.
  • Teams requires guests to authenticate by verifying email.
  • Teams allows sharing of files, instant chat, scheduling Outlook meetings, and various integrations.
  • Zoom will continue to be the preferred platform when conducting large external meetings.
  • Zoom licensing:
    • Standard license = $199.90/year
    • Webinar 100 participants = $599.90/year
    • Webinar 500 participants = $1,599.90/year
Microsoft Teams Video Training
Microsoft Teams Quick StartMicrosoft Teams Intro To TeamsMicrosoft Teams Set Up and Customize Your TeamMicrosoft Teams Collaborate in Teams and ChannelsMicrosoft Teams Work with Posts and MessagesMicrosoft Teams Upload and Find FilesMicrosoft Teams Start Chats and CallsMicrosoft Teams Manage MeetingsMicrosoft Teams on the GoAdd or change Teams profile picture instructions

Glendale's Team Training Session

Teams Department Champions
Jenny Durda - Organizational Performance Gwen Benoit - PFRSE
Sheila Reddic - Innovation and Technology Thomas Relucio - Water Services
James Milanese - Engineering Tim Ulery - Police
Roberta Kyle - Field Operations Kirsten Morgan - CMO/Council/Mayor
Shannon Rodrigues-Yaeggi - Human Resources Jessica Eastman - Development Services
Michelle Yates - Community Services Christina Barron Cruz - Budget and Finance
Eric Keppler - Fire Erin Steffa - Transportation
Diane Williams - PFRSE Alex Rodriguezcrespo - Court

Microsoft Teams Department Champions